PrimeBilling - Effortless Invoicing

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PrimeBilling

Invoices

Unpaid Paid

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Unpaid Invoices

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Paid Invoices

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Invoice

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Qty	Description	Total

Grand Total R 0.00

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Frequently Asked Questions

What is PrimeIntro and how many invoices do I get?

PrimeIntro is the free plan. You get 10 invoices — no credit card required. Once all 10 are used you need to upgrade to continue.

What are the paid plans?

PrimeSolo — R199/month: Any business not on DSU Group hosting. Unlimited invoices, 2 users.

PrimeMember — R99/month: Exclusive to DSU Group web hosting clients. Same features, discounted rate.

How do I upgrade my plan?

Open your Profile (icon in top nav), scroll to the bottom and click Upgrade. Select your plan — we will contact you to arrange payment and activation.

How do I email an invoice to my client?

Open any invoice and click Email Invoice. Enter the client email, add an optional message and click Send — they receive a PDF attachment.

How do I download an invoice as a PDF?

Open any invoice and click Download PDF — the file saves directly to your device.

Will my logo and banking details appear on invoices?

Yes — upload your logo and enter banking details in your Profile. They appear automatically on every invoice.

I submitted a support query — what happens next?

You will receive a confirmation email and we will follow up as soon as possible.

I forgot my password — how do I reset it?

On the login screen click Forgot Password? and enter your username. You receive a reset link valid for 30 minutes.

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Welcome to PrimeBilling! 🎉

Here's a quick tour to get you started.

🎨

Set your colour scheme

Open Profile (top-right) → scroll to Accent Colour. This colour drives your invoices and your branded elements.

🖼️

Upload your logo

In Profile, tap the camera icon to upload your company logo. It appears on every invoice and the dashboard.

✉️

Update your email & password

In Profile — set your contact email and a secure password. Your email is shown on invoices sent to clients.

🏦

Add banking & T&Cs

Enter your banking details and terms & conditions in Profile. These print at the bottom of every invoice automatically.

🧾

VAT registered?

In Profile, toggle VAT Registered and enter your VAT number. VAT will then be enabled on invoices and your number will appear in the FROM section of every invoice.

📄

Create your first invoice

Hit the + New Invoice button on the dashboard. Fill in your client details, add line items, and hit Save. Download as PDF or send via email.

❓

Need help?

Use the Support button in the navigation bar at any time to send us a message.